https://murad.freshdesk.com/support/home 2026-08-23T08:01:13+00:00 always 1.0 https://murad.freshdesk.com/support/solutions 2026-08-23T08:01:13+00:00 always 0.8 https://murad.freshdesk.com/support/solutions/206000040126 2026-08-23T08:01:13+00:00 always 0.8 https://murad.freshdesk.com/support/solutions/206000040127 2026-08-23T08:01:13+00:00 always 0.8 https://murad.freshdesk.com/support/solutions/206000040128 2026-08-23T08:01:13+00:00 always 0.8 https://murad.freshdesk.com/support/solutions/206000040129 2026-08-23T08:01:13+00:00 always 0.8 https://murad.freshdesk.com/support/solutions/206000040130 2026-08-23T08:01:13+00:00 always 0.8 https://murad.freshdesk.com/support/solutions/206000040131 2026-08-23T08:01:13+00:00 always 0.8 https://murad.freshdesk.com/support/solutions/206000043341 2026-08-23T08:01:13+00:00 always 0.8 https://murad.freshdesk.com/support/solutions/206000062958 2026-08-23T08:01:13+00:00 always 0.8 https://murad.freshdesk.com/support/solutions/206000063530 2026-08-23T08:01:13+00:00 always 0.8 https://murad.freshdesk.com/support/solutions/folders/206000058705 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058706 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058707 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058708 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058710 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058712 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058713 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058714 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058716 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058718 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058719 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000058720 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000064646 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000094032 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/folders/206000109494 2026-08-23T08:01:13+00:00 always 0.64 https://murad.freshdesk.com/support/solutions/articles/206000041076-i-m-missing-samples-from-my-order-please-can-you-help- 2026-03-10T14:25:03+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041599-how-long-does-shipping-and-delivery-take- 2026-05-05T18:15:00+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041600-my-order-hasn-t-shipped-yet- 2026-03-05T19:50:19+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041601-where-is-my-order-and-how-can-i-track-it- 2026-03-05T19:38:37+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041602-which-countries-do-you-ship-to- 2026-03-05T19:33:31+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041614-can-i-cancel-or-amend-my-order- 2026-03-06T14:32:32+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041622-what-happens-if-i-m-not-in-when-my-order-arrives- 2026-03-05T19:56:12+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041863-returns-policy-how-to-return-a-product 2026-03-18T19:22:11+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041864-can-i-exchange-my-item- 2026-03-09T21:23:56+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041865-can-i-return-a-gift- 2025-10-01T22:00:43+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041915-what-happens-to-my-refund-if-my-card-is-no-longer-in-use- 2025-10-01T22:07:35+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041916-how-long-does-it-take-to-process-a-refund- 2026-03-05T20:48:45+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041918-i-have-a-missing-incorrect-damaged-or-faulty-item 2026-03-05T20:19:54+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041924-remember-my-card-details-at-checkout 2025-10-02T20:26:16+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041926-my-payment-has-been-declined- 2026-03-06T16:42:07+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041937-how-do-i-sign-up-for-your-newsletter- 2026-03-06T16:52:00+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041939-my-promotional-code-is-not-working 2026-03-06T14:41:55+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041943-how-do-i-reset-or-change-my-password- 2025-10-03T15:57:22+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000041944-i-can-t-login-to-my-account-can-you-help- 2025-10-03T15:58:54+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042360-what-should-i-do-if-my-order-hasn-t-arrived- 2026-03-05T19:53:39+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042361-my-order-hasn-t-arrived-in-time-please-can-you-help- 2026-03-05T19:57:49+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042473-what-forms-of-payment-does-murad-accept- 2025-10-02T20:29:24+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042474-what-happens-if-a-product-in-my-subscription-is-out-of-stock- 2026-07-02T20:41:27+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042475-when-will-my-subscription-be-delivered- 2026-07-02T20:40:42+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042476-how-can-i-change-my-shipping-or-billing-address-in-my-murad-subscription-account- 2026-02-24T19:39:16+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042477-should-i-subscribe-if-i-ve-never-tried-murad-products-before- 2026-08-13T14:32:00+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042478-can-i-use-a-discount-code-or-receive-free-samples-with-my-subscription- 2026-07-03T20:09:11+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042479-how-do-i-cancel-my-subscription-can-i-skip-a-shipment- 2026-02-24T19:43:26+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042731-terms-conditions-promotions-and-gift-with-purchases 2025-10-03T15:39:56+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042733-which-spf-would-be-most-suitable-for-my-skin- 2025-10-03T15:48:36+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042734-how-much-spf-should-i-apply-to-my-skin- 2025-10-03T15:49:14+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042735-where-can-i-purchase-murad-products-in-store- 2025-10-03T15:49:47+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042736-is-there-any-fragrance-in-murad-products- 2025-10-03T15:50:19+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042737-are-murad-products-safe-to-use-during-pregnancy-or-breast-feeding- 2025-10-03T15:50:51+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042738-do-murad-products-contain-parabens- 2025-10-03T15:51:53+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042739-does-murad-test-on-animals- 2025-10-03T15:52:21+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000042741-complimentary-skin-consultation 2026-03-06T16:00:38+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000043728-how-can-i-get-in-touch- 2026-08-03T18:15:01+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000055673-how-do-i-subscribe- 2026-02-24T18:32:13+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057302-how-much-does-shipping-cost- 2026-03-05T19:34:27+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057304-tracking-says-delivered-but-i-have-not-received-it 2026-03-05T20:00:24+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057305-my-tracking-has-not-been-updated 2026-03-05T20:02:03+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057306-my-delivery-is-being-returned-to-sender 2026-03-05T20:03:11+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057307-my-delivery-is-late 2026-03-05T20:05:01+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057310-my-parcel-arrived-damaged 2026-03-05T20:08:27+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057320-how-do-i-track-my-return-shipment- 2026-03-05T20:45:33+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057322-what-if-i-accidentally-send-an-item-in-my-return-that-is-not-from-murad-co-uk- 2026-03-05T20:47:04+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057323-why-have-i-received-an-email-saying-the-item-i-ve-ordered-is-refunded- 2026-03-05T20:49:33+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057534-i-ve-not-received-my-order-confirmation 2026-03-06T14:36:38+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057535-how-do-i-know-if-my-order-was-placed-successfully- 2026-03-06T14:37:11+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057744-when-will-i-be-charged-for-my-purchase- 2026-03-06T16:41:15+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057745-vat-invoice-request 2026-03-06T16:43:12+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057746-can-i-unsubscribe-from-your-marketing-emails- 2026-03-06T16:44:54+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057747-how-do-i-create-an-account- 2026-03-06T16:47:12+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057748-how-do-i-delete-my-account- 2026-03-06T16:50:18+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000057755-technical-support 2026-03-06T16:54:01+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082737-what-is-the-murad-club-rewards-program-and-who-can-join- 2026-07-08T20:39:41+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082738-how-do-i-earn-points-and-progress-through-tiers- 2026-07-08T20:44:07+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082739-how-do-i-earn-loyalty-points-for-leaving-a-product-review- 2026-07-08T20:44:44+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082740-how-do-i-redeem-my-points-for-rewards- 2026-07-08T21:05:21+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082741-do-my-points-and-tier-expire- 2026-07-08T19:06:58+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082742-what-happens-to-my-points-if-i-return-an-order- 2026-07-08T20:42:10+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082743-can-i-return-a-product-i-purchased-using-a-reward-voucher- 2026-07-08T19:08:01+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082744-can-i-combine-orders-made-using-different-email-addresses- 2026-07-08T19:09:32+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082745-where-can-i-find-my-points-balance-and-rewards-status- 2026-07-08T20:39:07+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082746-what-if-i-already-had-a-murad-account-before-the-program- 2026-07-08T20:41:24+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082747-are-there-any-restrictions-on-redeeming-rewards- 2026-07-08T19:13:25+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082748-can-i-use-multiple-vouchers-or-stack-them-with-other-offers- 2026-07-08T20:46:33+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082749-how-do-i-leave-the-program- 2026-07-08T20:43:27+05:30 always 0.512 https://murad.freshdesk.com/support/solutions/articles/206000082754-can-i-reinstate-my-points- 2026-07-08T20:54:09+05:30 always 0.512